FAQs

MediFusion offers end-to-end solutions including EHR, Practice Management, Revenue Cycle Management and Medical Billing to healthcare providers to deliver optimum patients care, modernize patient experience, automate workflow, and improve financial reimbursements. 

Our IT staff members not only support customizations, implementation, and process automation but also transition your clinical and non-clinical data from any EHR and Billing System seamlessly.

Our fee structure is transparent. We provide customized and specialty-specific solutions that suit your business needs at no cost at all. Any additional fee may be related to a specific third party vendors which is never kept hidden.

Yes, our software is HIPAA compliant and is securely encrypted, stored, and backed up in the cloud. We use the highest level of industry encryption standards to protect your data.

Implementation usually takes a couple of weeks. However, the time duration may vary depending upon customized features, customers’ needs, and how quickly they want to start.

Claims are submitted on a daily basis. MediFusion makes sure the charges are audited systematically for error-free claim submission.

Our integrated practice management portal provides real-time access to all practice reports, including billing and payment information. The dynamic report builder feature lets you customize and save your own reports to be sent out to you periodically.

Be it a computer, laptop or any mobile device, MediFusion allows you to have HIPAA compliant and secure access to your account. All you need is an internet connection.

Our comprehensive healthcare portfolio puts us ahead of our competitors. MediFusion offers end-to-end services that include a cloud-based EHR, an intuitive practice management platform and a highly evolved revenue cycle management service designed to improve your processes, increase collections and optimize cost for healthcare providers.

At MediFusion, we know patients are the heart of any successful medical practice. We provide front desk and helpdesk services on behalf of physicians to handle all inbound patient inquiries. Our team also make outbound calls like appointment reminders, outstanding payments, flu shots, annual physicals, and send systematic balance reminders.

In addition to our front desk and helpdesk services, MediFusion provides an integrated Personal Health Records portal, PatientSense™.  PatientSense™is built for patient convenience and satisfaction, allowing patients to securely communicate with their clinicians, appointment scheduling, demographics update, viewing and downloading health Information as well as online bill payment.